Posts Tagged ‘business’

The Art of Commitment

“Grow up, and that is a terribly hard thing to do.  It is much easier to skip it and go from one childhood to another.” -F. Scott Fitzgerald Here’s a little secret:  The results we achieve in our business are a direct result of what we are committed to. Crazy, right? One of the people…

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Three Ways to Boost Your Business

As I type this, America is in the second calendar year of the COVID Pandemic. It is 2021 and businesses are having to pivot to find steady ground in an increasingly dynamic marketplace. Some gigantic names in industry have closed their doors forever. Some new businesses have rocketed to the forefront. What are we to…

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The Most Important Question You Aren’t Answering

We spend a great deal of time talking to you about ways you can improve your life.  We share insights as to how to grow your financial independence, we help you create spectacular relationships and preach about the ways you can integrate all the things you want to do into your schedule. Now we want you…

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The Difference Between Efficiency & Effectiveness

Susie was called into her supervisors office.  She knew what the conversation would be and dreaded going in there, but also wanted to get it over with.  Her supervisor said, “Susie, your productivity is not where it needs to be.”  Susie had seen her performance numbers so she was not surprised but she also felt like she…

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Top 10 Strategies to Become More Assertive at Work

A 2019 study by Top Interview found that 70% of employers prioritize assertiveness as the top quality they look for in prospective employees.  In turn, 94% of employees say they feel more effective when they are confident in communicating at work.  But with only 49% of Americans liking their job and 25% feeling like they have a…

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Emotions & Logic

Everyone dreaded Morbidity & Mortality Conference when I was a medical student and resident.  Usually it consisted of someone presenting a case in which, they the doctors, or the system screwed up. It was a LONG hour for the person presenting as they were taken to task over their diagnosis and treatment of the patient. …

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The Greatest Business Book of All Time

There are a lot of great business books out there. I have read many of them. So, it may surprise you what I consider to be the best business book of all time. It’s not found in the business section of bookstores or libraries.  Business schools don’t use it. A child can read it in…

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Rehumanizing the Service Industry

Stressful times can have a way of hanging like a cloud over our daily interactions.  And despite the best intentions, we are all susceptible to fixating on the cumulative adversity we face every day.  Whether you’re worried about your health, safety, equal opportunity, the upcoming election, your finances, the education of your children, your job,…

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Solvers Versus Agitators

I had a very painful conversation with a member of my team today.  There was an issue, requiring my intervention, that was obviously a miscommunication.  I have dealt with hundreds of these over the last 25 years while leading team members across many of my businesses.  My approach is to address it as a miscommunication, where there…

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