Posts Tagged ‘responsibility’
Solvers Versus Agitators
I had a very painful conversation with a member of my team today. There was an issue, requiring my intervention, that was obviously a miscommunication. I have dealt with hundreds of these over the last 25 years while leading team members across many of my businesses. My approach is to address it as a miscommunication, where there…
Read MoreHow to Create a Legacy of Leaders in Your Business
Guiding team members is a fine balance between deciding what I am responsible for and figuring out what they are responsible for. Additionally, when I’m training company leaders, it’s important they understand what their responsibilities are and what my expectations of them are. I spend a lot of time helping, training, and developing leaders because…
Read MoreDisplay Good Traits
Do we display good traits? When people look at us what do they see? As my friend, Brandon Johnson, would ask, “What kind of energy are we putting out to the world?” Are we making it better or worse? Are people happy we are here because we contribute to the betterment of all, or are…
Read MoreWhy Time Away Is Good For Your Business
It never fails, right? Just when you’re about to embark on the trip of a lifetime… Something happens that causes you to question going. Hurdles disguised as crises started to appear. This isn’t a new phenomenon. I have learned over the years that whenever I decide to take an extended vacation away from my businesses,…
Read MoreBe Responsible. Be Proactive.
Being proactive is not just thinking positively. It’s not something we can preach and just not follow through. In my urgent care business, our motto is: You’re either all in, or you’re in the way. That means we want every single person to own what they do and to be the best at it. This…
Read MoreAre You Rowing in the Same Direction?
There is a difference between a job description and what a person should be spending their time doing. A job description is a tool used for hiring and training, so we know who to look for and what skill sets they have or need to acquire to fill their position. But the real question is,…
Read MoreSetting Business Goals & Making Them Work
With the year approaching its end, you need to make sure you have a plan for next year’s business goals. A good place to start is by evaluating this year’s goals. Then, set a plan in place to help you reach next year’s goals. The trick to truly being able to look back at the end…
Read MoreGenerosity vs Fairness
I recently read the book Principles by Ray Dalio, and one of the principles he discusses struck me as something we deal with almost every month in our lives. Here are the principle and my thoughts on it. Ray Dalio’s Principle 2.2B: Make sure people understand the difference between Fairness and Generosity. This principle has…
Read MoreWhat Are You Committed to?
“Grow up, and that is a terribly hard thing to do. It is much easier to skip it and go from one childhood to another.” -F. Scott Fitzgerald Here’s a little secret: The results we achieve in our business are a direct result of what we are committed to. Crazy, right? One of the people…
Read MoreAccepting Feedback
“Am I flexible enough to change my mind and accept feedback?” This was a question in my The Daily Stoic Journal that’s had me thinking. It couldn’t have come at a more crucial time in our business. We are in the middle of making considerable changes and needing to re-think where we are and where…
Read More