Posts Tagged ‘response’

Be Responsible. Be Proactive.

Being proactive is not just thinking positively. It’s not something we can preach and just not follow through. In my urgent care business, our motto is: You’re either all in, or you’re in the way. That means we want every single person to own what they do and to be the best at it. This…

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Love: The Greatest Emotion?

How do you love a homeless person? How do you love a child? How do you love a patient? How do you love a customer?   The answer to each of these is that we love them by serving them. We love them by taking care of them. We don’t wait to “feel” love for…

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