Posts Tagged ‘boss’
3 Keys to Revenue Success
Tim Ferris wrote an interesting book called the Four-Hour Work Week. The premise was, if you streamlined things enough, you could reduce your work week to four hours and still make the same – or more – money. While this is a great title for selling books, the reality is your chances of being successful in…
Read MoreThe Weakness of One
I’ve discovered that the number one is the worst number in business. You don’t want to only have one product line or one customer. You don’t want to have only one source of revenue or be on only one network. We get ourselves in the most trouble however, when we have one employee who is over…
Read MoreHow to Create Raving Fan Team Members
To create raving fan customers, create raving fan team members. I received this email yesterday from one of our customers: Dr. Reynolds, Your staff is wonderful. I hurt my knee and went to see your people last night. EVERYONE was friendly, empathetic, and informative. The x-ray tech had to come in from home…
Read MoreUnderstanding Your Competitors to Beat Them
Almost everyday someone comes up to me and tells me about something the competition is doing. They think we should change our pricing or our service or what we do in some way because of the way the competition is doing it. That has caused me to do a lot of thinking over the years…
Read MorePass the Decision Making Hat
In The Decision Maker, Dennis Bakke argues that in most organizations the leaders make the decisions. After all, they are the people most equipped to make the decisions, right? Dennis challenges that thought, and I’m going to ask you to do the same. Who in your business has the power, authority, and responsibility to make decisions?…
Read MoreThe Two Skills of Leadership
What makes an entrepreneur do what he or she does? How do you dare to risk everything in order to create something? It can’t just be about the money. If that were it, there are easier ways. What gives you the courage to try against incredible odds? The answer: A little bit of crazy mixed…
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