Success in Your Business
Keys to Success in Life and Business
Do you have integrity? It sounds like an easy question with an easy answer until you really stop to think about integrity. Most of the world lacks true integrity, but once you understand how to develop true integrity, you can stand out. The word “integrity” comes from the Latin adjective, “integer.” In math, an integer…
Read MoreHolding an Effective Meeting
There are many people who think meetings are a waste of time. That may be because the meetings they go to are a waste of time. The reality is, meetings are as good as the planning, preparation, and participation that goes into them. In the last 22 years, I’ve been to great meetings, okay meetings,…
Read MoreThe Weakness of One
I’ve discovered that the number one is the worst number in business. You don’t want to only have one product line or one customer. You don’t want to have only one source of revenue or be on only one network. We get ourselves in the most trouble however, when we have one employee who is over…
Read MoreHow to Create Raving Fan Team Members
To create raving fan customers, create raving fan team members. I received this email yesterday from one of our customers: Dr. Reynolds, Your staff is wonderful. I hurt my knee and went to see your people last night. EVERYONE was friendly, empathetic, and informative. The x-ray tech had to come in from home…
Read MoreShow Me the Money!
I asked my attorney friend (I know, I’m embarrassed, I have one too) how an attorney makes more money. He replied, “Well, I guess you become a better attorney.” I found this interesting so I started asking my other professional friends the same question. My accountant said, “Become a better accountant” and my surgeon friend…
Read MorePlaying by the Ballpark Rules
Most of our life we live playing in someone else’s ballpark. Simply put, we live by rules we didn’t create. Think about it. You drive a certain speed someone else set as the speed limit. You pay taxes someone else decided were the right amount. You have to obey rules at work that you didn’t…
Read MoreUnderstanding Your Competitors to Beat Them
Almost everyday someone comes up to me and tells me about something the competition is doing. They think we should change our pricing or our service or what we do in some way because of the way the competition is doing it. That has caused me to do a lot of thinking over the years…
Read MorePass the Decision Making Hat
In The Decision Maker, Dennis Bakke argues that in most organizations the leaders make the decisions. After all, they are the people most equipped to make the decisions, right? Dennis challenges that thought, and I’m going to ask you to do the same. Who in your business has the power, authority, and responsibility to make decisions?…
Read MoreThe Two Skills of Leadership
What makes an entrepreneur do what he or she does? How do you dare to risk everything in order to create something? It can’t just be about the money. If that were it, there are easier ways. What gives you the courage to try against incredible odds? The answer: A little bit of crazy mixed…
Read MoreAn Easy Secret to Success
I’m not sure how long ago it happened. I cannot tell you exactly what it was that prompted it. It may have been something that happened to me, or it may have been something I read or heard. This much I do know: It dramatically changed my life forever. Since discovering this secret, nothing in…
Read More